Legal
Privacy Policy
Last updated: February 21, 2026
This Privacy Policy explains how Gravity Concepts (“we”, “our”, “us”) collects, uses, and protects your information when you visit our website, contact us, or request our services.
1) Information we collect
We may collect information you provide directly to us, such as when you contact us for a quote, request support, or discuss a project.
- Contact details (name, email, phone number, company name)
- Project details (service requested, design/print/web requirements, brand assets you share)
- Communication history (messages, email threads, or WhatsApp conversations)
We may also collect basic technical data automatically when you browse our site (for example, approximate device and browser information) to help us improve performance and security.
2) How we use your information
We use collected information to:
- Respond to enquiries and provide quotes
- Deliver design, print, web, and maintenance services
- Provide support and handle service requests
- Improve our website and service quality
- Prevent fraud, abuse, or security incidents
3) Sharing of information
We do not sell your personal data. We may share information only when necessary to deliver our services or comply with legal obligations.
- Service providers (e.g., hosting or tools used to run the business) strictly to support operations
- Print production partners when you request printing services that require third-party production
- Legal compliance if required by law or to protect rights and safety
4) Data retention
We keep your information only as long as necessary for the purposes described above, including fulfilling services, resolving disputes, and meeting legal requirements.
5) Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6) Your choices and rights
You may request to:
- Access, update, or correct your information
- Request deletion (where applicable)
- Withdraw consent for certain communications
To make a request, contact us using the details below.
7) Contact us
This document is provided for general informational purposes and may be updated as our services evolve.